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IT Support Jobs In Australia




NOW DISPLAYING 20 of 68 IT Support JOBS

Salesforce Delivery Manager

Salesforce Delivery Manager Implement Salesforce CRM Permanent Opportunity Enterprise organisation with customer focus The Client Our client is a financial service leader with over 100 years in the market. They are currently going through a really large uplift and organizational transformation with an emphasis on customer experience. The Role As the Delivery Manager you will be responsible for supporting the role out of the Salesforce CRM for our client. You will be implementing the Sales Cloud and Service Cloud and you will be responsible for embedding these changes into the business. You will be responsible for driving the stakeholder communication for the appropriate business units and managing the Salesforce platform across. To be successful in this role you will need to be someone who has excellent problem solving skills and a collaborative nature. The Skills Strong understanding of Salesforce CRM Experience implementing Salesforce CRM in an enterprise environment Ability to communicate the scope and vision of a CRM implementation to the broader business Strong problem solving skills and understanding of complex environments Experience in regulated industries eg. Gaming, Insurance, Financial Services etc. Collaborative and supportive team attitude The Benefits This is a great permanent opportunity to join an organisation that is focusing on the customer experience through the implementation of technology. You will be a part of a team that supports and nurtures growth and has a flexible working environment. Rowben Consulting Information Technology specialise in IT. If you are interested in this role, or any IT related opportunities, please apply or contact Briana Adams for a confidential discussion on (03) 8320 7575

location Melbourne VIC 3000, Australia


Platform Product manager

Large Insurance Lifestyle Platform Opportunity to grow a new part of the business Looking for multiple Product mangers My client is a large insurance and lifestyle platform who are looking to grow out their Product Division. This is a new team within the organisation, where their main focus is to improve the Platform. Reporting directly into the Head of Platform, the Platform Product Manager, will be responsible for the ˜why™, ˜what™ and ˜when™. You will also play a key role in bridging the gap between technology and the business. Requirements Proven track record in managing a backlog Driving the platform strategy by working closely with the IT and commercial team Strong stakeholder management Understanding of Salesforce lightning salesforce marketing cloud is a plus Experience working with cross functional agile teams Able to multi task and manage competing priorities independently

location Melbourne VIC 3192, Australia


MIS Coordinator

Key IT role supporting the Australian Volunteers Program Maximum-term contract until 30th June 2022 Based in Fitzroy, Melbourne AVI supports the implementation of the Australian Volunteer Program (AVP) on behalf of the Australian Government. The program sends Australian volunteers on assignments overseas that are designed to sustainably build the capacity of people, organisations, communities and institutions. Through meaningful volunteer assignments, the Program creates enduring links between Australians and people and organisations in partner countries. The MIS Coordinator is a key IT role for the Australian Volunteers Program which provides support to primary applications and the management information system (e.g. CRMERPESB). This role will manage volunteer and program data and reporting, and provide technical support and respond to key external stakeholder inquiries. The successful candidate will possess Relevant IT qualifications, professional membership andor equivalent experience Experience in supporting high level external stakeholders- experience in the public sector is favourable Strong knowledge of Salesforce is essential Experience in managing Office365 (Sharepoint Online, Exchange Online etc), Amazon Web Services andor MS Azure, Enterprise Service Bus (cloud) communication systems, Active Directory user group, and group policy management Experience in providing technical support, digital software and database systems Experience working on cross functional projects with users of all levels Network activity monitoring and hardware troubleshooting (advantageous) Strong problem solving skills with the ability to support a number of projects and work collaboratively across both technical and non-technical teams Ability to be detail focussed and ability to put structure and understanding around unclear business processes and activities Outstanding interpersonal and communication skills, coupled with training and customer service experience and the ability to develop strong professional relationships with a wide range of stakeholders. For a full outline of the position and applicant requirements please see the role profile and application form on the AVI website www.avi.org.au. Please submit a completed application form and a current resume to Brian Dalupan c- hravi.org.au. Applications close at 1159pm AEST, Wednesday 29th August 2018. For any queries, please contact Brian Dalupan, Human Resources on (03) 9279 1755 or email hravi.org.au. AVI is committed to ensuring a diverse and inclusive workplace. We encourage people with Aboriginal and Torres Strait Islander heritage to apply. Please contact our HR team to discuss this role in more detail. AVI has a strong commitment to the safety, wellbeing and protection of children and youth. We therefore have robust screening procedures for personnel who are expected to have contact with children in their roles. This will include criminal record check and referee checks.

location Victoria St, Melbourne VIC, Australia


Business Analyst / Product Manager

Family friendly environment Real opportunities to develop as a person and professional Inclusive corporate culture and team environment Strong suite of products that has an international presence To be successful in this role you will need to be able to demonstrate the following skills from previous corporate experience Experience in development, maintenance and support of key business products and applications Requirements gathering and planning Experience with SDLC in an Agile environment and Product Owner competencies A solid understanding of web and mobile technologies Planning and managing the product roadmap Competitor analysis Planning projects for product enhancements Team Management of other BAs and the product team as appropriate Genuine senior business analysis in software development and corporate environments with exceptional verbal and written communication skills will be key to be considered for this role. In this role you will be in charge in the customisation and integration of existing systems and report and dashboard writing. You will liaise with both internal and external stakeholders, provide documentation and implementation deliverables and engage with everyone at all levels of the company. The ideal Transparency candidate will possess most, if not all of the following A flawless command of both written and spoken English Strong understanding of software development in the mobile and web space UX design and wireframing skills Experience in IT infrastructure and systems implementation. Ability to facilitate workshops and meetings with stakeholders A great attitude that allows you to fit in with any team If this role sounds like you, apply today. If this role doesnt sound like you, but know someone perfect for this, get in touch. The Team Transparency

location Seattle Distribution Center Building B, 6751-6795 E Marginal Way S, Seattle, WA 98108, USA


Project Coordinator

Multiple projects are currently under way or planned under a large new program. The team is currently growing and require more coordination under the Program manager and lead BA. The team currently lack the availability to implement AGILE practices and get work done. As such, you will be responsible for the following tasks Run daily stand-ups Hold team to account for task completion Facilitate meetings with business stakeholders Refine business requirements Coordinated task delivery AGILE methods implementation Update requirements Quality assurance over deliverables from the vendor Core support and back up for the Project Manager Resource and financial forecasting In addition to your proven ability to deliver on the above tasks, you must have the following skillsexperience Solid experience as an Project Analyst Co-coordinator Ability to work with diverse teams and levels of the organisation Experience in databasedata migrations and data driven systems is nice to have Experience in agile delivery methodologies Experience working with JIRA Experience with creating UML Diagrams Experience with Workflow eForms Strong Communicator with excellent organisation and interpersonal skills If this sounds like you, please waste no time for this great new 6-month day rat contract role in a growing organisation. ASAP start this month, and interviews happening next week. Please APPLY NOW or call Jessie on 03 9604 4231 for more information Experis ANZ is parent to a portfolio of brands Greythorn, Safesearch, Marks Sattin, GT-X and Global Attract. These brands make up our core specialisations for Technology Digital, Accounting Finance, Engineering and Workplace Health, Safety and Environment. When you apply for this opportunity you will be directed to the parent website www.experis.com.au to lodge your application. Experis is part of the ManpowerGroup, a global leader in offering end to end workforce solutions. Jessie Yong Project Services Resource Consultant Lets Connect httpswww.linkedin.cominjessie-yong-b110964 +61 3 9604 4231

location Victoria Rd, Balwyn North VIC 3104, Australia


Application DBA Support

Purpose of Role As part of the ICT Team, support and continue to develop an application environment that will reliably and efficiently support the Carey Learning and Business operation services. Provide further support to the School Application DBA who collectively have responsibility for ensuring the on-going availability, development, performance and reporting services of the Carey™s major School Management System (Academic, Finance, HR and Community). Qualifications, Knowledge Experience Relevant tertiary qualification or equivalent professional experience. Minimum of 3 years™ experience with a strong, hands-on background in database management, in particular Microsoft suite of products (SQL, SSIS, SSRS and BI) Excellent analytical, conceptual and problem-solving skills with an attention to detail and accuracy Strong application support and programming experience with various database-based applications The ability to proactively build rapport with customers to achieve an understanding of customer needs and improve the quality and timeliness of service delivery Demonstrated time management skills with an ability to prioritise multiple tasks and ensure ongoing and project tasks are completed in a timely and effective manner The ability to work within a small team to meet negotiated goals addressing the desired outcomes of the team and the School Proactive in exploring alternativesmarter ways and methods for problem resolution Good oral and written and communication skills with proven ability to produce advanced documentation in an organised fashion Knowledge of organisational management application (Synergetic, Crystal Reports, Powershell) is highly desirable Previous experience with integration of information into various applicationformats will be highly regarded Experience in HTML, ASPXC web formsUser Controls is highly desirable As a requirement of employment at Carey Baptist Grammar School in this position, the successful incumbent will require a valid Working With Children Check. Applications close Tuesday 4 September at 4pm. For further information, including a full position description and to apply, please visit our website - httpswww.carey.com.auemploymentemployment-opportunities

location Cotham Rd, Kew VIC 3101, Australia


Inside Sales Representative

Salary plus commission Enghouse Interactive is the world™s largest supplier of Contact Centre applications for Microsoft and has the largest number of cloud contact centre seats globally. Enghouse Interactive is seeking a motivated and dynamic individual to work as an Inside Sales Representative (ISR) at our Melbourne or Sydney office. Enghouse Interactive delivers technology and expertise to maximise the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact centre, attendant console, predictive outbound dialler, knowledge management system, IVR, and call recording solutions that support any telephony environment, on premise or in the cloud. This wide portfolio places Enghouse in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. Acquired technologies that have been integrated include Zeacom, Syntellect, CosmoCom and Arc Solutions. Enghouse Interactive partners with Microsoft, Cisco, Avaya, NEC and other leading technology and application providers. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 1500 dedicated staff across the Company™s international operations. The Team Enghouse Interactive™s Sales team for the ANZ region is located in Melbourne, Brisbane, Sydney, and Auckland. The primary focus of the team is to develop the Partner channel and provide sales and presales support to Resellers and Partners using the Enghouse Interactive product set in Australia. Purpose of Position The Inside Sales Representative role can be based in either the Sydney or Melbourne Enghouse offices. The ISR is responsible for upselling and cross selling Enghouse Interactive™s portfolio of applications and services to existing channel partners and customers. The ISR is an office-based role, supporting the activity of the Business Development Managers and is a critical contributor to the success of the Sales team. Knowledge Experience in an inside sales or sales support role in software industry familiarity with contact center software essential. Ability to quickly build strong relationships with resellers and customers. Work independently with minimal supervision Strong written and oral communication skills Knowledge of MS Office suite and Salesforce CRM. Technical sales experience or technical acumen preferred. Key Accountabilities Respond to requests for quotations from Resellers and Customers. Create and process quotations within Salesforce Develop a good understanding of Enghouse Interactive solutions to be competent to answer questions from the resellers and their customers. Proactively develop relationships with Enghouse resellers to help identify cross sell and upsell opportunities for their customers. Work with Sales Engineers and Business Development Managers to support the sales team. Pro-active sales calls to promote upgrades new products to the installed base Follow up marketing campaigns for lead generation Success in this role is measured on sales revenue. Other duties as assigned within scope of position APPLY NOW Note Unfortunately we will only be corresponding with the candidates of interest. If you don™t hear from us we do wish you the best in your job search. You must have valid working rights for Australia and be currently living in the country to apply Direct Applicants Only To apply for this role follow this link httpsenghouse.bamboohr.co.ukjobsview.php?id=356source=SEEK

location Sydney NSW 2060, Australia


Inside Sales Representative

Salary plus commission Enghouse Interactive is the world™s largest supplier of Contact Centre applications for Microsoft and has the largest number of cloud contact centre seats globally. Enghouse Interactive is seeking a motivated and dynamic individual to work as an Inside Sales Representative (ISR) at our Melbourne or Sydney office. Enghouse Interactive delivers technology and expertise to maximise the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact centre, attendant console, predictive outbound dialler, knowledge management system, IVR, and call recording solutions that support any telephony environment, on premise or in the cloud. This wide portfolio places Enghouse in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. Acquired technologies that have been integrated include Zeacom, Syntellect, CosmoCom and Arc Solutions. Enghouse Interactive partners with Microsoft, Cisco, Avaya, NEC and other leading technology and application providers. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 1500 dedicated staff across the Company™s international operations. The Team Enghouse Interactive™s Sales team for the ANZ region is located in Melbourne, Brisbane, Sydney, and Auckland. The primary focus of the team is to develop the Partner channel and provide sales and presales support to Resellers and Partners using the Enghouse Interactive product set in Australia. Purpose of Position The Inside Sales Representative role can be based in either the Sydney or Melbourne Enghouse offices. The ISR is responsible for upselling and cross selling Enghouse Interactive™s portfolio of applications and services to existing channel partners and customers. The ISR is an office-based role, supporting the activity of the Business Development Managers and is a critical contributor to the success of the Sales team. Knowledge Experience in an inside sales or sales support role in software industry familiarity with contact center software essential. Ability to quickly build strong relationships with resellers and customers. Work independently with minimal supervision Strong written and oral communication skills Knowledge of MS Office suite and Salesforce CRM. Technical sales experience or technical acumen preferred. Key Accountabilities Respond to requests for quotations from Resellers and Customers. Create and process quotations within Salesforce Develop a good understanding of Enghouse Interactive solutions to be competent to answer questions from the resellers and their customers. Proactively develop relationships with Enghouse resellers to help identify cross sell and upsell opportunities for their customers. Work with Sales Engineers and Business Development Managers to support the sales team. Pro-active sales calls to promote upgrades new products to the installed base Follow up marketing campaigns for lead generation Success in this role is measured on sales revenue. Other duties as assigned within scope of position APPLY NOW Note Unfortunately we will only be corresponding with the candidates of interest. If you don™t hear from us we do wish you the best in your job search. You must have valid working rights for Australia and be currently living in the country to apply Direct Applicants Only To apply for this role follow this link httpsenghouse.bamboohr.co.ukjobsview.php?id=360source=SEEK

location St Kilda Rd, Melbourne VIC, Australia


Digital Product Owner – MyCricket Apps

Cricket Australia (CA) is one of the nation™s premier sporting bodies and the peak body for cricket in this country, providing a dynamic yet challenging work environment. Operating within the sports and entertainment industry, CA is responsible for overseeing and promoting cricket on a national level. An exciting new opportunity is now available for an experienced and motivated Digital Product Owner “ MyCricket Apps to join our Digital team. In this 12-month contract role you will report to the Digital Portfolio Manager “ Participation and be accountable for leading the ongoing development of the portfolio of MyCricket Apps. Specifically, you will be responsible for Helping shape the vision for the MyCricket App and MyCricket Live Score App Ensuring a roadmap of features is developed, maintained and prioritised in alignment with business priorities and customer needs Documenting new product features or improvements through the creation of user stories and definition of acceptance criteria Establishing and maintaining a feedback loop with customers Using performance analytics and user insights to develop and improve the product Running growth experiments to improve acquisition, engagement and retention metrics Develop and execute end user support and training as required to support our Community Cricket team and State Territory organisations in the rollout of your owned products You will be successful in this role by establishing and maintaining strong relationships with key stakeholders and influential users. This is a fantastic opportunity to join the highly successful Digital team. To be successful in your application, you will have Essential Experience working in an Agile environment Skill in developing digital products Strong communication and stakeholder management skills Ability to build effective relationships with internal and external stakeholders Desirable Experience in developing native apps A background playing sport in a club environment A passion for cricket If you are ready to work in a professional and passionate environment, whilst helping cricket to become Australia™s favourite sport, we look forward to hearing from you Applications must include a cover letter addressing the criteria of the role and be made online by 26 August 2018 For further information please email lisa.granthamcricket.com.au Cricket Australia we work flexibly, offer a competitive salary package and extensive employee benefits including, salary packaging, gym access and discounts with our corporate partners. At Cricket Australia, we embrace diversity in gender, age, ethnicity, disability, religion and sexual orientation. We are committed to providing a safe environment for children across Australian Cricket, and we also offer a flexible work environment for employees. We measure ourselves on our behaviours “ œHow We Play our people value being real, smashing the boundaries, making every ball count and being stronger together.

location Melbourne VIC 3000, Australia


Business Development Manager ERP/CRM

As part of our expansion in APAC, MicroChannel Services is looking for a strong salesperson with a proven hunter track record in Business Technology to join our Melbourne office and take our CRM portfolio to market in ANZ. MicroChannel is a well established, and highly respected, Gold Partner Consultancy with Microsoft, SAP, SAGE, Salesforce and IBM. You will learn about our solutions such as Salesforce and MS Dynamics, including the new Business Central platform from our highly experienced, knowledgeable professionals who are the best in the business. Dependent on your existing technology background and aptitude, you will be focused on specific product offerings and verticals initially and learn to position effective and innovative solutions that work for your customers. You will be supported by strong pre sales and consulting teams. What we need from you is your strong business development capability and business acumen as key prerequisites to transition into this role. If you™re the go-getter we™re looking for growing solid pipelines to achieve targets, this will be a great career move for you. This is a solid opportunity to forge ahead in the growing CRM sector, develop your niche and earn substantial income whilst growing your skills within a flexible and collaborative team. Key Responsibilities Build and own a strong and ongoing pipeline of qualified sales opportunities by Networking across appropriate industry bodies, individuals and working with our key vendors and account representatives Key market prospecting through ongoing market analysis and working with the MicroChannel Marketing team developing and executing appropriate campaigns Other prospecting as needed to achieve the required pipeline targets Qualify customers™ business needs and objectives Identification and formation of your portfolio of MicroChannel business solutions to match customer requirements across your pipeline Represent MicroChannel in a professional manner, engage the market, establish credibility and trust Drive and close business using our sales process including presales, prepare professional responses and proposals, orchestrate demonstrations and manage close plans Required Knowledge, Skills, Education and Abilities 6+ years of overall sales experience, including 4+ years in IT Software, Technology or related area Strong track record in Sales Business Development Strong analytical and problem solving skills Stable employment history preferred Excellent communication skills “ verbal and written Exposure to ERP or CRM or Marketing Automation products would be a bonus, but not essential Knowledge of a ResellerPartner sales environment will be highly regarded. The Company MicroChannel is a multi-award-winning business solutions and technology provider, servicing mid-sized to large companies. Founded in 1995, MicroChannel has 280+ employees and 1,400+ customers located across Australia and Asia-Pacific regions. We sell and support world-class products from leading vendors, covering a full range of end-to-end operational and back-office technology solutions. With offices in Sydney, Melbourne, Brisbane, Perth, Singapore, Jakarta, Kuala Lumpur and with over 60 Awards received from Microsoft, SAP, Sage, IBM and other global companies, MicroChannel is one of the leading and most respected ERP business technology solution providers in Australia. MicroChannel has an outstanding team of committed professionals who thrive on providing expert consulting, development and advisory services. Call April Power for a confidential discussion on 02 9409 0435, inmail me on LinkedIn or apply with your cv right now

location Melbourne VIC 3000, Australia


Senior IT Security Pre-Sales Engineer

This truly global ITT Services company seek an experienced Pre-Sales Engineer to advise customers and potential customers on their Security capabilities, gather client requirements for opportunities, lead the architectural design and support the Sales team as a Security SME during the bid process. This will include a combination of infrastructure security (managed firewalls, intrusion prevention, proxies, etc), security analysis tools (firewall policy analysis, vulnerability detection, etc), cyber security services (advanced threat monitoring, security analytics, incident response, etc), and pure professional services (design, advisory and consultancy). Candidates are required to have a broad experience in infrastructure security and cyber security, with a specialty in one or more areas mentioned above. Candidates are also required to present themselves professionally in person and in writing, as well as have a good understanding of the commercial process. An Australian government clearance or the ability to be cleared successfully is essential for this role. Purpose Of Role The role holder is responsible for scoping, architecting, proposing and (to a degree) implementing solutions for IT Cyber Security products and services. Heshe works as a key member of an account team to identify, design, and sell IT cyber security products and services while providing a cost effective solution that satisfies the customer requirements. Heshe is able to be the Lead Pre-Sales Engineer during the complete pre-sales process in selling and defending a standard or bespoke security solution of significant value to a customer. The role holder may be asked to contribute to the formulation of network, technology, systems and information strategy plans. The role holder takes an active role on programs and projects The role holder should leverage the experience of the relevant internal wider professional communities to discharge these responsibilities, thus ensuring knowledge sharing extends beyond the functional boundary of the role. Key Responsibilities To accompany sales executives and security sales specialists on visits to customers. To present to senior management level. To operate on a multi-product and multiple customer basis. To be accountable for definition and delivery of specific solutions to achieve business objectives and benefits realisation. To perform analysis, feasibility and strategic fit of high level projects e.g. evolution plans, new network technology propositions and complex distributed systems, for specific networkstechnologiessystems, to deliver revenue or cost reduction targets. Based on in-depth knowledge of specific technologyindustry, play a key role in analysis to support the formulation of ICT strategy, evolution plans or identification of bespoke or customised off-the-shelf applicationssolutions in their area of expertise. Maintains an oversight of key technology transformation programmes in specific area of expertise, monitoring performance against business objectives, scorecard and responding and recommending actions to trends and taking executive action. To personally participate in and contribute to internal-wide professional community activities where applicable e.g. knowledge sharing, best practice within internal and external industry. Key Technologies Checkpoint, Cisco, Juniper, Fortinet, Palo Alto Networks, Splunk, QRadar, McAfee SIEM, LogRythm, RSA F5, BlueCoat, Zscaler Akamai, Arbor, Imperva Algosec, Skybox Big Data platforms (e.g. HadoopCloudera, Elastic) applied to Cyber Security Analytics Threat Intelligence (ThreatConnect, Anomali, iSight Partners) FireEyeMandiant Skyhigh, Elastica Crowd Strike, Cylance, Carbon Black, Tanium Qualifications Relevant business professional qualification (e.g. CISSP), or equivalent job experience. Relevant, contemporary and industry recognised qualifications where appropriate. Relevant Degree qualification (typically engineeringscience) or equivalent. Relevant professional experience. Skills Experience Good sales, interpersonal and analytical skills. Ability to provide specialised technical support in one or more areas and to pro-actively share knowledge and learning with the virtual team. Recognised as an expert in your field. Requires an in-depth understanding of how your own expertise contributes to the objectives of the business, backed by a very good working knowledge of the industry. Ability to adapt to constantly evolving security market and develop appropriate vision around latest security technologies and trends (e.g. security in the cloud, cyber security analytics on big-data platforms) Good understanding of tools and processes involved in performing Cyber Security Analytics (including normalisation, correlation, enrichment and alerting), Advanced Threat Monitoring and Incident Response Shares expertise with colleagues and others. Is a Lead contributor both individually and as a team member. Applies knowledgeskills through handling complex problems andor co-ordinating work which may extend beyond own area of expertise. Anticipates client needs, investigates the underlying causes and identifies short and long term solutions. Anticipates internalexternal business issues and developments in own discipline. Manages costs and profitability for a work area andor large projects. Anticipates patterns and links, looks beyond the immediate problem to the wider implications. Generates new and innovative solutions to complex problems. Explainspresents highly complex ideas, anticipates potential objections and prepares case accordingly. Able to influence at a senior level. Creates formal networks internally and externally. Has a comprehensive understanding of professional communities relevant to the LOB and uses the PC development framework to maximise the potential of themselves, their team and the wider internal team.

location NSW 2000, Sydney NSW 2000, Australia


SQL Developer - Exciting Project

My client is an industry leader in their field and are looking for an experienced SQL Developer to join their team. The idea candidate will have good experience with data transformation and migration experience, working across several ETL Systems and databases. You will be working with a small highly skilled team, so a flexible work approach is a must Skills and experience required for the role Min 3-5 years experience with SQL including TSSQL, ETL, SSIS etc Good experience performing data transformations and migrations Good experience work with C, .NET etc. Preference to have Tertiary qualifications in Computer Science or Engineering. These are urgent positions so please either email me pbutlerbridgeapac.com.au or call me Paul Butler 0406 801 501 for immediate consideration.

location Melbourne VIC 3000, Australia


Database Administrator

We have a great fixed term opportunity for a Database Administrator to join the team at illion to perform work that involves implementing and supporting reliable, high performance relational database management systems for DBAs core business applications. Reporting to the Application Support Manager, the purpose of the Administrator role is responsible to ensure implementation and support of database components in conjunction with policies and procedures refine, measure and analyse key metrics to assess database availability and achieved SLAs schedule production changes to databases, including data updates and SQL server configuration and ensure client satisfaction and oversee the resolution of database related issues. You will also be responsible for Management of DBA ticket queue and affected stakeholder communications. Provisioning of database access in line with defined security measures, including installation and testing of new databases. Working with Senior DBAs to adopt industry best practices and update DB development standards. Modification to existing database objects in line with team defined standards. Maintain system documentation including catalogue of SQL server real estate, database jobs and data dictionaries. Monitoring DBA monitoring tools and alert queues. The ideal candidate will have the following Bachelors degree or equivalent years of experience Requires two years experience with large databases Proven industry experience with Microsoft SQL Server 2005 and above Demonstrable experience with T-SQL, SSIS, DTS Demonstrable experience with SQL Server Reporting Services SSRS Understanding of and exposure to .Net and XML technology Exposure to monitoring tools e.g. Diagnostic Manager, System Centre Operations Manager Proven Ability in organisation, communication and writing skills. About Us At illion, we are focused on bringing data + analytics to life. The world of algorithms and data is constantly expanding and data + analytics are at the crux of the value we seek to provide to our customers. Our business is transforming and growing with the aim to explore new opportunities in order to deliver meaningful solutions. Our people are integral to our mission of developing and building our already strong service and product offering in the market and we are always seeking innovative and forward-thinking individuals to join us on our journey to drive this ambition

location Melbourne VIC 3000, Australia


Database and Integration Developer

Our company Silver Chef Limited is committed to helping people achieve their dreams. We are a purpose-led company, one of only a handful of listed B Corps in the world and we genuinely care about helping our people and our customers realise their full potential. We™ve been around for over 30 years, and through hard work, passion and living our purpose every day, we™ve enjoyed strong growth over the past decade. We™re excited about our future “ and we™re really excited about yours The Role Your purpose as a Database and Integration Developer is to work directly with the Silver Chef business, third-party vendors and other IT staff to provide support to the Silver Chef business in administering and developing databases, integration, APIs, business intelligence (BI) and data warehouse (DW) support as part of a holistic business applications solution. This role will also provide technical services for other core business systems such as SalesForce and FinanceOne, especially in the area of integration and data extraction. Top 5 Contributions Developing implementation plans for complex requests for change, and leading the assessment, analysis, development, documentation and implementation of changes based on those requests. Analysing business processes to drive business process improvements identifying alternative solutions, assessing feasibility, and recommending new approaches. Investigating operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Responsible for maintaining an in-depth knowledge of specific specialisms and providing expert advice regarding their application. Is also responsible for supervising specialist consultancies. Working closely with solution specialists and architects, data specialist and architects and business subject matter experts to ensure a cohesive solution is provided to support the business. Impact Your ability to configure, develop and administer ETL (SSIS), SQLScript, Middleware Integration Platforms (Boomi, DBAmp) between ERP systems (FinanceOne), and CRM systems (Salesforce), Data Warehouses and Data Marts will ensure that business outcomes continue to be met and improved. Your ability to support business usage of BI Analytics tools such as PowerBI, Qlikview, SSRS, and SSAS will ensure that the business can effectively turn data into insights to ensure business success. Your understanding of business process and the ability of process improvement together with systems integration to improve business efficiency will be beneficial. Your friendly, helpful manner and team focused attitude will help to ensure business and IT targets are met. Your attitude of delivering good customer service allows you to differentiate between must have and nice-to-have requirements and allow you to engage with customers positively even if you are delivering a negative message. Key Qualities Qualification in Information Technology would be highly regarded Experience in gathering and understanding business requirements, configuring, development and administering BIDW and Integration solutions in a fast paced, agile environment Solid understanding and experience of ETL, Middleware, BI Tools and SQL Development Some understanding of financial vehicles such as Asset Securitisation, Leasing, Operating and Financial Leave would be beneficial as well Knowledge of integration between ERP, CRM and other systems as well as some knowledge of MS-MDS would be beneficial High Level knowledge and application of ETL and Middleware technologies would be beneficial What we offer We offer a range of benefits to our villagers “ we want our workplace to be a fulfilling place for everyone. Some of our benefits include 2 volunteer days a year to pursue your purpose in the community Flexible leave benefits including the option to purchase additional annual leave and paid parental leave Regular events including lunches, education sessions and birthday celebration Work with purpose. Silver Chef became an accredited B Corp in 2015, indicating we meet the highest standards of corporate social responsibility. Silver Chef is a proud supporter of Opportunity International Australia, one of the first not-for-profit organisations in the world to recognise the benefits of providing small business loans to people in developing countries. With a culture of collaboration, our core values of Teamwork, Attitude, Wellbeing, Respect, Flexibility, Integrity and Communication underpin every aspect of our business www.silverchef.com.au

location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


Licensing Quote Specialist

This is an exciting opportunity to flex expand your knowledge of Software Licensing with the worlds largest IT distributor, Ingram Micro Our Software Licensing team work closely with our Product Managers to develop vendor specific enablement programs within the reseller channel for their assigned vendors.. If you have least one year of experience in an insideinternal account management or telesales role, we will develop you to be the best you can be in the exciting IT industry. Responsibilities include Logging in to our inbound call queue answering client queriesquotation requests Management of e-mail quotation requests queries Knowledge of software licensing products programs Follow up liaison with internal divisions Follow up with clients regarding quotes work towards closing opportunitiesquotes Facilitate customer visits and webinars to provide licensing training Some ideal skillsexperience A love for providing stand out customer service Background or knowledge of Software Licensing options Experience in the B2B space Strong time management skills Intermediate knowledge of MS Office Excellent communication skills What you will get Ongoing training mentoring Career development opportunities Competitive salary staff benefits program Work in a fun, dynamic professional team environment Breakout areas with foosball tables barista grade coffee machines To apply for this position click Apply Now and apply online.

location Sydney NSW 2018, Australia


Implementation Developer Support

Payment Express is a high-growth, innovative, global leader in payment technology delivering a range of secure solutions to major corporate, banking and SME clients globally. Processing over US50 Billion worth of transactions per annum, we are one of the largest integrated POS terminal and e-commerce switching providers in Asia Pacific. With an impressive global presence, we have offices in Auckland, Los Angeles, London and Sydney. This is an exciting opportunity for a motivated and highly committed Implementation Developer Support person to join our growing organisation in Sydney. The Implementation Developer Support provides developer expertise and assistance necessary to resolve issues, questions and requests that arise from merchants during integration. Essential duties and responsibilities include Handling inbound developer support queries via emailphone Working with developers on Account2Account E-Commerce shopping cart integrations and junior developer tasks (e.g. custom reports custom style sheets) Ideally you will have some experience in two or more of the following technologies Visual Studio, PHPHTMLJavaScriptCSS, SQl, CASPX A technical test will be part of the interview process to ensure that the successful applicant is appropriate for the role. Key Objectives Handle inbound developer support queries. Resolve issues within set SLAs and provide appropriate follow up to ensure complete customer satisfaction. Escalate problems as appropriate. Develop modules for E-Commerce shopping cart integrations. Support both external customers and internal staff with technical product expertise. Handle junior developer tasks as required. Review and abide by PCI DSS compliance. Position Attributes Analysis and technical interpretation skills. Ability to take initiative and work in a self-directed environment as well as part of a team. A positive, friendly can do attitude. Ability to work closely with peers to resolve customer issues. A friendly phone manner and great communication skills. Key Requisites Excellent written and spoken English. 1 - 2 years relevant work experience or a tertiary qualification in IT or Commerce. Proven ability to learn new systems, developing knowledge and applying new skills in a high paced environment. An outstanding customer focus. Strong sense of responsibility and accountability providing exceptional customer support. Impeccable attention to detail. All applicants must have the legal right to work permanently in Australia. You will be hungry to learn, love technology and want to be part of a successful and experienced team. Lastly you will have excellent English and hold permanent residency or citizenship in Australia. We believe in enjoying where you work so as well as a fantastic working environment we also plan regular social events. Payment Express is a multinational organisation which works with you on your career development program, which includes the potential to work across the Payment Express global network. If you want to work for a technology market leader which supplies global brands and are prepared to be part of this success, apply now

location NSW 2000, Sydney NSW 2000, Australia


Product Sales Specialist

About us Central Innovation is a leading provider of solutions to the Architecture, Engineering Construction sector based around 3D software, hardware, systems and people. We have a track record built over 25 years serving a wide range of clients across numerous verticals. The role Joining our highly specialist sales team, you will be a technical sales specialist working closely with our sales professionals. This role is a great opportunity to use your technical knowledge, skills and experience. You will secure specialist deals for our customers from our range of 3D CAD products. What do you need? You need to have 2-3 years experience in software solution sales, 3D Modelling and bespoke software consulting solutions. An mechanicalelectrical engineering degree is highly desirable. You are also welcome to apply if you are looking to change from a design engineering role to a sales role. If this is you, please specify how you have supported customers in either a support or consulting environment to meet your customer needs. Whats in it for you? The remuneration for this role has a generous base salary + car allowance + bonuses. Our successful company has been operating for nearly 30 years in Australia and NZ and the chance to work with leading edge design technology and companies that can benefit from our solutions, is an opportunity you cant afford to miss. You will develop your skills and knowledge as well as hone your sales skills as you will be trained in our well structured sales methodologies. If this sounds like you, please send your CV and covering letter (Word format) to The HR Manager by clicking the link below. No agencies please. Only shortlisted candidates will be contacted. Note that by applying to our organisation you accept that your application will be held on our systems and databases and may be used in consideration for this or any other role which we may deem you potentially suitable.

location Mulgrave Ct, Clayton VIC 3168, Australia


Presales Solution Architect (Strategic Deals & Alliances)

About Empired With 1,000 professionals across 4 countries, were a big company with a small feel “ we are a welcoming, connected family with a personal approach We™re ASX listed, a Microsoft Gold Partner and Deloitte Fast 50 two years running We provide ongoing support and development for your future career growth We make sure you are connected to your colleagues with the latest technologies Our offices are trendy and modern, with the latest ergonomic equipment We have an awesome social calendar “ weekly social gatherings, team sports events We focus on health and wellbeing, including a flexible Work from Home program, fresh fruit, sporting teams, discounted health insurance and much more We have a fantastic reward and recognition program With 10+ MVPs you™ll learn and work with the industrys brightest leaders The Role As a Presales Solution Architect within our Strategic Deals Alliances team, you will perform a key solution development and technical consulting role that is pivotal in supporting Empired™s acquisition of new business. The work you will undertake will focus on helping Empired secure new business, via RFP or similar, and organic growth via scoping of project services within our customer base. Your primary focus will be to Work with our sales team to develop and win multi-year annuity service deals Meet with customers to understand their requirements, design solutions, develop proposals and respond to RFPs Enable our transition and delivery teams to ensure that any proposed solution is well understood and that our vision and solution is implemented as intended. Work with the team to develop and commercialise new products and services Provide guidance, advice and insight to our technical and solution architects within our managed service and project delivery teams. Foster close working relationships with our key technology partners. The Experience At least 10 years™ experience in technical and solution architecture Broad technical background across the spectrum of IT Traditional data centre-focussed infrastructure and applications Platform and consumption-based IT and services, with a focus on Microsoft technologies The transformation from the former to the latter A background in the selling of managed services or more complex IT projects desirable Solid commercial acumen and experience in not only designing a solution but also pricing it. An understanding of both FTE-based and unit-based commercial models is required You™ll have a way with words, both verbally and in written form and be able to dedicate your time responding to RFPs. An understanding of Microsoft Word, Visio and PowerPoint, including adherence to a style guide, will be advantageous ITIL V3 certified Bachelor™s degree in an IT, finance or business stream is desirable however real world experience your ability to apply it is just as valued TOGAF 9.1, Zachman or Vendor-based accreditations such as Microsoft, VMware, AWS, HPE, Cisco, Mulesoft or similar are desirable Apply now for your chance to be part of our journey

location Melbourne VIC 3000, Australia


Senior Analytics Data Engineer

Manage the required source data, data pipelines and target analytical data platforms Develop practices and processes to support future operations Engage with the business and bring the data to life Location Melbourne, VIC Application close date 24th August 2018 Origin - Australias Leading Integrated Energy Company An integral part of Australia™s energy future, we explore, produce, generate and sell energy to power millions of Australian homes and businesses every day, keeping them going and growing. Origin is the largest energy retailer in Australia, and with 4.3 million customers we™re constantly evolving and changing to better suit their needs. Our activities include power generation, energy trading, the sale of LPG, electricity, natural gas and solar as well as the development of new and emerging technologies. Consider your possibilities with Australia™s leading integrated energy company. The Role Energy literally powers the lives of people across Australia every single day. Not just that, energy is going through a revolution in the way its made, distributed and sold, with solar, batteries and new technologies together creating transformative opportunities. Theres never been a more exciting time to join Origin and help shape the future of energy. Data analytics and insights helps Origin Energy harness our data and use it to identify new opportunities. That, in turn, leads to smarter business moves, more efficient operations and more engaged customers. Customer Insights and Data Analytics provide a broad range of internal consultancy services to other teams. This is a unique opportunity to join the Customer Analytics team. Reporting to the Manager, Analytical Data Engineering youll be responsible for Hands on design, development and operation of analytical systems which efficiently prepare disparate data sets for use by the analytics user community Operational analytics processes to deliver necessary analytical assets to customer facing applications Continuously improve the acquisition, ingestion, and processing of analytical data from multiple sources and systems into advanced analytical, modelling and campaigning engines Building pipelines from advanced analytical functions which integrate enhanced data assets back into operational systems for actioning Collaborating with our Advanced Analytics Teams, Data Scientists, Modelers and Analysts to curate, map, wrangle and prepare data for advanced hypotheses and analytical processes, ready for delivery to operational systems This is your chance to use your skills to manage the data, analytics data pipelines and advanced toolsets, supporting business functions and processes such as advanced analytics, modelling, CRM and the execution of analytical assets into downstream systems such as SAP, Adobe and SalesForce. Is This You? Youll need to have a unique mix of business acumen and analytics in your DNA, excellent communication skills and focus on data to support business intelligence. You will also hold a degree in a computing, software engineering or a related technology field You have Significant experience with data analysis and preparation, including considerable experience with very large data sets and unstructured data Exposure to Cloud technologies, AWS and RedShift Outstanding data modelling skills, ideally using a CASE Tool Strong ETL experience, including strong experience in database development data model design with extensive experience with SQL, SAS and API connectors Stakeholder Engagement, Leadership and Communication skills that are second to none Proven success in tech transformations and team uplifts A deep understanding of technical platforms for analytics, analytical data management, modelling software tools and BI reporting platforms A demonstrated ability to execute across the analytics lifecycle and embed analytical assets into core business processes Experience collaborating, and building strong and credible relationships, with various business units Experience in agile methods of delivering projects in analytical environments We embrace the diversity of our people and flexible working arrangements to ensure our workforce is representative of the communities that we serve. Aboriginal and Torres Strait Islander Peoples are encouraged to apply. Make an impact on Australias energy future If dynamic and challenging career opportunities and workplace flexibility are important to you, go with the employer that thinks differently. For more information contact Iain Pratt on 03 8665 7325 Job Requisition 67461

location Melbourne VIC 3000, Australia


Product Analyst

Be part of a great team culture in the analytics space Fantastic benefits, flexible hours, Melbourne CBD location Named Australias Coolest Company for Women and one of the Best Places to Work in Australia Headquartered in Melbourne, Australia, were a completely online company with an ecosystem of sites and services to help people get creative. In September 2014, one of our sites, ThemeForest, was the 90th most visited website in the world and it remains among the most visited Australian-owned website on the planet With more than 350 staff and contractors worldwide, weve helped a community of creative sellers earn more than 500 Million. JobAdvisor awarded us the title of Australias Coolest Company for Women and Diversity (2015 and2016). We were also named as one of the Best Places to Work in Australia in the 2015, 2016 and 2017BRW Awards. On Envato Market thousands of people earn a living selling things like WordPress themes, photos, music tracks and illustrations. With Envato Elements, we oversee one of the world™s largest subscription services for digital creatives, providing hundreds of thousands of files for unlimited download for one flat fee. We offer website design and hosting with Envato Sites. On our education platform Tuts+, over 5 million people learn skills including code, illustration, photography, web design, and more, each month. We also run a freelance marketplace called Envato Studio. You might be surprised to know that not only do we run some of the biggest websites in the world we™re also growing really fast What you™ll be doing Envato is split into four major business units which support our customers, authors, internal platforms and new ventures. Our Analytics team is acts as a shared service across all of these core groups, providing crucial expertise to help Envato leverage insights in order to make truly data-driven decisions. Data is central to our growth strategy, and as a result, we™re scaling quickly in this area. There are multiple opportunities for insights-driven analysts to support a number of business units, including Marketing, Product, Web and CRMCustomer. To shed some light on what life is like as a Product Analyst in the Analytics team at Envato, you will work closely with senior stakeholders, the Analytics Director and Product Managers to analyse data, identify trends and highlight opportunities and issues for the team. You™ll be on the hunt to problem solve and identify root causes of positive and negative trends. You will be an instrumental member of a collaborative team, where you™ll take part in planning and measuring company KPI™s, supporting business goals such as new customer acquisition increasing user retention. Having the ability to manipulate and analyse large, complex data sets, turning them into actionable business insights will have you kicking goals in this role. You will also be responsible for building and maintaining a range of dashboards and reports conveying Envato™s KPIs, performing mission-critical analysis driving our online customer and revenue growth. (YAY) What we™re looking for Experience with online data and quantitative analysis, preferably for an Internet company (although we are open to more experienced candidates) High level of analytical and problem solving skills with a keen eye for detail Strong SQL skills are an advantage, as is experience with Amazon Redshift Strong analytical and visualisation skills (ExcelTableau and the like) Excellent business judgment and strategic thinking Bachelor degree in mathematics, statistics, engineering, science, economics or other quantitative fields Experience with big data - an advantage (this will help you collaborate with our Data Platforms Team) Ability to build effective relationships with individuals across all levels of an organisation Strong demonstrated alignment to Envato™s values. What we offer A fantastic culture of creatively minded, hard working people who are passionate about Envato and being part of its growth and success Flexible working conditions “ we want you to love your work but also your life outside of Envato We actively work on creating a safe, inclusive environment free from discrimination A fast paced and progressive environment where everyone has regular interaction with teammates and Envato community members from all over the world Read more from our staff about why they love working at Envato by visiting www.jobadvisor.com.auenvato We™re offering a competitive salary package benefits (90k-120k inc. super, but flexible depending on experience) Who should apply? We care deeply about diversity and inclusion at Envato, and welcome applicants of all types, and from all backgrounds. If you think you have the skills and experience needed for this role then wed like to hear from you. What next? Submit a cover letter, an up to date copy of your resume and answers to the below questions. Good luck

location Melbourne VIC 3000, Australia